Public Organization and Management

By Prof. Vaneet Kashyap | IIT Tirupati

Learners enrolled: 289 | Exam registration: 9

ABOUT THE COURSE:

Growth of any country largely depends upon the effective functioning of its government and public organizations. It is critical to understand how public organisations should be managed and develop capabilities to further improve their functioning. This course will provide the students with greater depth of research and theory about public management. It will further help them analyse various themes on the management of individuals, groups and processes in public sector organizations.

INTENDED AUDIENCE: UG and PG students, civil servants, people working in government and public sector organizations, employees working in private sector organizations interested in understanding various aspects of public management, and faculty teaching courses in the areas of general and public management.

INDUSTRY SUPPORT: Public Sector Undertakings and various government departments and organizations.

Summary

Course Status :	Upcoming
Course Type :	Core
Language for course content :	English
Duration :	12 weeks
Category :	Management Studies
Credit Points :	3
Level :	Postgraduate
Start Date :	20 Jan 2025
End Date :	11 Apr 2025
Enrollment Ends :	27 Jan 2025
Exam Registration Ends :	14 Feb 2025
Exam Date :	04 May 2025 IST

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1:
Public management:

Meaning, scope, significance, challenges and opportunities
Private versus public management
Distinctiveness of public organizations
Effective public management, new public management and comparative public management

Week 2:

Approaches, principles, and theories to the field of public management:

History of organizations
Classical approach, human relations approach
Administrative management school and bureaucracy
Decision-making approach and systems approach
Efficiency and effectiveness perspective of public management

Week 3:

Environment of public organizations:

Technological, legal, political, institutional, economic, demographic, ecological and cultural environment
Environmental components of public organizations—general competence and responsiveness values, institutions and actors
Political authority and influence

Week 4:

Accountability and control:

Legislative, executive and judicial control
Role of civil society, public organizations and public
Public opinions, citizensand administration
People’s participation and control

Week 5:

Organizational performance:

Goals of public organizations
Behavioral theories of decision making
Approaches to organizational effectiveness: criteria and measures
Research insights on managing for high performance

Week 6:

Structure of public organizations:

Purpose, dimensions and influences
Organizational design: strategies and design alternatives
Reorganization: uses, cost and decision to reorganise

Week 7:

Management of people in public organizations:

Context of motivation in public organizations
Concept of motivation
Theories of motivation: need-based, process-based and learning-based perspectives

Week 8:

Public service motivation:

Dimensions of public service motivation
Values and types of incentives
Work-related attitudes: job satisfaction, commitment, work engagement, professionalism, empowerment
Positive organizational behavior
Surviving and thriving in public service

Week 9:

Effective leadership in public organizations:

Leadership versus management
Theories of leadership: traits, behavioral and contingency approaches - Managerial roles
Developing effective working relationship
Types of leadership and their impact on organizational culture

Week 10:

Administrative reforms, organizational change, and development in public organizations:

Reform:- meaning, types, process, implementation and evaluation
Organization life cycle and stages
Responding to change
Planned change: resistance to change and types of change
Pattern of successful organizational change, implementation, success and failure of planned change

Week 11:

Public management through collaboration:

NPM to collaborative governance
Reasons for collaboration
Mechanisms and performance

Week 12:

Innovation in public sector organizations:

Techniques and tools: strategic planning, reengineering, Quality management, benchmarking and team management,
Integration and successful adoption of innovation strategies

Books and references

a) Prescribed text books for the course:

1. Rainey, H. G., Fernandez, S., & Malatesta, D. (2021). Understanding and managing public organizations, 6th Edition, Jossey Bass.

2. Cohen, S., Eimicke, W., & Heikkila, T. (2013). The effective public manager: Achieving success in government organizations. John Wiley & Sons.

b) Reference books and articles:

1. Daft, R. L., & Uppal, N. (2020).Understanding the theory and design of organizations, 1st Edition, Cengage Learning.

2. Vasu, M. L., Stewart, D. W., & Garson, G. D. (Eds.). (2017). Organizational Behavior and Public Management, Revised and Expanded. Routledge.

3. Jennifer, G., & Gareth, R. J. (2012).Understanding and managing organizational behavior.by Pearson Education, Prentice Hall, New Jersey, USA.

4. Gupta, V., Kulkarni, S., & Khatri, N. (2018).Leadership and management of public sector undertakings in an emerging economy. Indian institute of management Ahmedabad India Research and Publications WP, (2018-01), 04.

5. Mintzberg, H. (1996).Managing government, governing management. Harvard business review, 74(3), 75.

6. Maesschalck, J. (2004).The impact of new public management reforms on public servants’ ethics: Towards a theory. Public administration, 82(2), 465-489.

7. Bower, J. L. (1977). Effective Public Management. Harvard Business Review, 55(2), 131-140.

8. Osborne, S. P., Radnor, Z., & Nasi, G. (2013). A new theory for public service management? Toward a (public) service dominant approach. The American Review of Public Administration, 43(2), 135-158.

9. Ritz, A., Brewer, G. A., & Neumann, O. (2016). Public service motivation: A systematic literature review and outlook. Public Administration Review, 76(3), 414-426.

10. Hameduddin, T., & Engbers, T. (2022). Leadership and public service motivation: a systematic synthesis. International Public Management Journal, 25(1), 86-119.

11. Stokes, J., & Clegg, S. (2002). Once upon a time in the bureaucracy: Power and public sector management. Organization, 9(2), 225-247.

12. Rainey, H. G., & Bozeman, B. (2000). Comparing public and private organizations: Empirical research and the power of the a priori. Journal of public administration research and theory, 10(2), 447-470.
13. Swarup, A. (2022). No more a civil servant. Unique Publishers (I) Pvt. Ltd.
14. Eggers, W. D., & Singh, S. K. (2009). The Public Innovator's Playbook: Nurturing bold ideas in government. Deloitte/Harvard Kennedy School's Ash Institute.

Instructor bio

Prof. Vaneet Kashyap

IIT Tirupati

Prof. Vaneet Kashyap is an Assistant Professor in the Department of Humanities and Social Sciences, Indian Institute of Technology Tirupati, Andhra Pradesh, India. He received his Ph.D. in the area of Organizational Behavior at Department of Management Studies, Indian Institute of Technology, Roorkee. Prof. Kashyap has around 10 years of experience in research, teaching and training in the area of Organizational Behavior/Psychology. Prior to joining IIT Tirupati, Prof. Kashyap was an Assistant Professor at Indian Institute of Management Sirmaur, Himachal Pradesh. Prof. Kashyap is specialized in teaching courses on Organizational Leadership, Organizational/ Industrial Psychology, Human Resources Management, Leadership and Team Management, Organizational Behavior. He has published a number research papers in National and International journals of repute like Journal of Career Development, International Journal of Productivity and Performance Management, International Journal of Organizational Analysis, European Journal of Training and Development, South Asian Journal of Human Resources Management. He has also conducted many training programmes and MDPs for the industry professionals. The various training modules delivered by him include Leadership for Organizational Effectiveness, Building effective Teams, Performing for Excellence, Communication, Managerial Skills for Technical Personnel, Achievement Orientation, Managing Self and Interpersonal Dynamics, Problem Solving, Decision making etc.

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.

The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).

Date and Time of Exams:May 4, 2025 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.

Registration url: Announcements will be made when the registration form is open for registrations.

The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.

Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

Please note that assignments encompass all types (including quizzes, programming tasks, and essay submissions) available in the specific week.

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Tirupati .It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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