Week 1: Introduction to Soft Skills, Aspects of Soft Skills, Effective Communication Skills, Classification of Communication, Personality Development
Week 2: Positive Thinking, Telephonic Communication Skills, Communicating without Words, Paralanguage
Week 3: Proxemics, Haptics: The Language of Touch, Meta-communication, Listening Skills, Types of Listening
Week 4: Negotiation Skills, Culture as Communication, Organizational Communication
Week 5: Communication Breakdown, Advanced Writing Skills, Principles of Business Writing
Week 6: Business Letters, Business Letters: Format and Style, Types of Business Letter
Week 7: Writing Reports, Types of Report, Strategies for Report Writing, Evaluation and Organization of Data
Week 8: Structure of Report, Report Style, Group Communication Skills
Week 9: Leadership Skills, Group Discussion, Meeting Management, Adaptability & Work Ethics
Week 10: Advanced Speaking Skills, Oral Presentation, Speeches & Debates, Combating Nervousness, Patterns & Methods of Presentation, Oral Presentation: Planning & Preparation
Week 11: Making Effective Presentations, Speeches for Various Occasions, Interviews, Planning & Preparing: Effective Résumé,
Week 12: Facing Job Interviews, Emotional Intelligence & Critical Thinking, Applied Grammar
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