Designing Work Organization

By Prof. Santosh Rangnekar   |   IIT Roorkee
Learners enrolled: 1184   |  Exam registration: 297
Much that happens (or does not happen) in an organization may be explained through organization design. A resilient organization design is crucial to organizational performance. The current pandemic scenario also warrants managers to understand the design aspects of organizations for effective decision-making, adapting to change, and managing people. The answers to questions as to why two seemingly similar organizations perform so differently; why an organization that performed well earlier is facing outcome issues though nothing really has changed; or, is it possible to bring about significant changes by altering some design elements; may be found in organization design.

We will also study how organizational processes like decision-making, innovation, etc., can impact and be impacted by structural choices in organizations, thereby impacting organizations’ effectiveness. We will also examine the role of culture in Organization Design.
Learning Outcomes:
By the end of the course, participants should be
a) Equipped with relevant analytical skills to apply their theoretical understanding of organizational design and change to understand organization design challenges in practice;
b) Able to analyze the range of contextual determinants of organizational effectiveness;
c) Able to maneuver various design elements (structure, system, process, and culture) to enhance organizational effectiveness and efficiency;

INTENDED AUDIENCE: B. Tech/ MBA/ Industry/ Faculty/Ph D

INDUSTRY SUPPORT: It's part of Human Behavior so applicable to all Industries
Course Status : Completed
Course Type : Elective
Duration : 12 weeks
Category :
  • Management Studies
Credit Points : 3
Level : Undergraduate/Postgraduate
Start Date : 24 Jul 2023
End Date : 13 Oct 2023
Enrollment Ends : 07 Aug 2023
Exam Registration Ends : 18 Aug 2023
Exam Date : 29 Oct 2023 IST

Note: This exam date is subjected to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1: Module 1 : Introduction to Organization Design
Module 2 :Evolution of Organization Theory and Design
Module 3 :Approaches to Design based on Different Models
Module 4 :Role of Strategy in Organization Design
Module 5 :A Framework for selecting strategy and design
Week 2: Module 1 :Assessing Organizational Effectiveness-1
Module 2 :Assessing Organizational Effectiveness-2
Module 3 :Understanding Organizational Structure
Module 4 :Dimension of Organization Structure-1
Module 5 :Dimension of Organization Structure-2
Week 3: Module 1 :Dimension of Organization Structure-3
Module 2 :Interorganizational Relationship-1
Module 3 :Interorganizational Relationship-2
Module 4 :The Impact of Environment
Module 5 :Framework for response to Environmental change
Week 4: Module 1 :Organization Resilience and Adaptability
Module 2 :Introduction to Organization Decision-making
Module 3 :Models of Organizational decision-making
Module 4 :Contingency Decision-Making Framework
Module 5 :Role of IT in decision making
Week 5: Module 1 :Strategic Role of Change
Module 2 :Model of Change Management
Module 3 :Managing Technology Change
Module 4 :Leading in VUCA World
Module 5 :Enhancing Organizational Readiness for Change
Week 6: Module 1 :Designing Organizations for Competitive Success
Module 2 :Understanding and Developing Organization culture
Module 3 :Managing Culture by Design
Module 4 :Learning Organization
Module 5 :Ethical values and social responsibility
Week 7: Module 1 :Organizational Design Challenges
Module 2 :Interdepartmental Conflict in Organization
Module 3 :Power and Organization
Module 4 :Political Processes in an organization
Module 5 :Communications Structure of Organization
Week 8: Module 1 :Leadership in Organization Design
Module 2 :The strategic value of Information Technology
Module 3 :E-business Organization Design
Module 4 :Workplace Technology and Design-1
Module 5 :Workplace Technology and Design-2
Week 9: Module 1 :Innovation Management and its principles
Module 2 :Models of Organizational innovation
Module 3 :Innovation for Impact
Module 4 :Design thinking for Innovation-1
Module 5 :Design thinking for Innovation-2
Week 10: Module 1 :Growth and Organization Life cycle
Module 2 :Organization Size and Complexity of Organization
Module 3 :Organization Bureaucracy and Control
Module 4 :Organization Development and Tools -1
Module 5 :Organization Development and Tools - 2
Week 11: Module 1 :Understanding Global Organizational Design
Module 2 :Designing Structure to fit Global Strategy
Module 3 :Building Global Capabilities
Module 4 :Sustainable Organization Design
Module 5 :The Workplace and Spirituality
Week 12: Module 1 :Workplace Design for Well-being
Module 2 :Organization Building in Context Employee Engagement
Module 3 :The Experience-Centric Organization
Module 4 :The Wheel of Experience Centricity
Module 5 :Designing Organization for Meaningful Experiences

Books and references

1.Richard L. Daft and Nishant Uppal (2020). Understanding the Theory and Design of Organizations (11th Edition). New Delhi: Cengage Learning
2.Jay Galbraith, Diane Downey, Amy Kates (2002). Designing Dynamic Organizations: A Hands-On Guide for Leaders at All Levels. New York: AMACOM
3.Pradip Khandwalla (1992). Organizational Design for Excellence. New Delhi: Tata-McGraw Hill

Instructor bio

Prof. Santosh Rangnekar

IIT Roorkee
1.Managerial Practices,
2.Organizational Behavior,
3.Human Resource management,
4.Technology Management,
5.Management ofInterpersonal Dynamics,
6.Knowledge Management,
Conducted more than 100 Training Programs worth more than 2 cr.
1. UJVNL , Uttarakhand, 50 Lacs Orientation program.
2. BHEL, Haridwar since last Three Years conducted more than 50 Training Programs.
3. National Council Member of ISTD (Indian Society for Training and Development) and Founder secretary of Indore and Dehradun Chapters of ISTD.
4. Conducted more than 100 MDPs ForMiddle and Senior level Executives of Everest Group, Ambuja Cement, Godrej Industries, Power Finance Corporation, Damodar Valley Corporation, Rajasthan Rajya Vidyut Prasaran Nigam Limited, etc.

Ph. D. 
 19 Ph D awarded. 
 10 Pursuing 
Publications:131[Journals: 68 Conferences: 49 Books: 02 Magazine: 01 Publications in Text Books: 03 Edited Books: 02 Book review: 06]

1.PI in project entitled An Empirical Study on Proximant Determinants of Creation of Intellectual Property (IP) in Uttarakhand worth Rs 2.6 lakh 
2. Co PI in number of Projects worth more than Rs. 7 cr.
3. HRD Projects and Training Program worth over Rs. 50 Lacs 
International Visits
1. Organized Three National Conferences in 2012, 2013 and 2014one One International Conference . 
2. Attended conferences at Boston University, Boston, USA; Stevens Institute of Management, NJ, USA; Hanyang University, Seoul, Korea; Keio University, Japan; Charulongkorn University, Thailand; Western Sydney University, Australia; London Management School, London, UK; Yildis University, Istanbul, Turkey; Wien University, Vienna, Austria; 
3.Visited Harvard Business School entrepreneurship Cell: ( for project On Entrepreneurship)

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 29 October 2023 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.


Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Roorkee .It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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