Speaking Effectively

By Prof. Anjali Gera Roy   |   IIT Kharagpur
Learners enrolled: 1059
This course aims to introduce learners to the dynamics of effective spoken communication by establishing speaking as an autonomous medium with a distinctive vocabulary, syntax, structure, style and register. It will enable learners to participate in one to one interactions, in small groups and before a group. Learners are expected to master the fundamentals of speaking such as vocabulary, body language, pronunciation and basic conversation skills before they move on to more advanced activities such as appearing in interviews, making formal presentations and participating in meetings. 

INTENDED AUDIENCE : Any discipline 
PREREQUISITES :An intermediate course in English Language
INDUSTRY SUPPORT : All industries
Course Status : Upcoming
Course Type : Core
Duration : 8 weeks
Start Date : 23 Jan 2023
End Date : 17 Mar 2023
Exam Date : 26 Mar 2023 IST
Enrollment Ends : 30 Jan 2023
Category :
  • Humanities and Social Sciences
Credit Points : 2
Level : Undergraduate

Page Visits

Course layout

Week 1: Introduction
  • The Art of Speaking
  • Encoding Meaning Using Verbal and Nonverbal Symbols
  • Cross Cultural Communication
  • Verbal Communication
  • Encoding Meaning Using Verbal Symbols
How Words Work and How to Use Words

Week 2: Nonverbal Communication
  • Encoding Meaning Using Nonverbal Symbols
  • How to Improve Body Language
  • Eye Communication, Facial Expression, Dress and Appearance
  • Posture and Movement, Gesture, Paralanguage
Role Plays and Activities

Week 3: Phonetics
  • Standard Language and Queen’s English
  • Phonemes of English: Vowels
  • Phonemes of English: Diphthongs and Consonants
  • Stress and Rhythm
  • Intonation

Week 4: Voice and Delivery

  • Voice and Personality
  • How to Improve Voice
  • How to Improve Delivery
  • Pace,Pause,Pitch
  • Volume, Modulation, Resonance

Week 5: Basic Conversational Skills

  • Greetings and making introductions
  • Asking for information and giving instructions
  • Making requests
  • Agreeing and disagreeing

Making recommendations

Week 6: Appearing in Interviews and taking Interviews

  • Interviewing Skills
  • Appearing in an Interview
  • Conducting an Interview
  • Analysis of a bad interview

Analysis of a good interview

Week 7: Making and Assessing Presentations

  • How to Make Successful Presentations
  • How to Make Successful Presentations
  • Analysis of a Bad Presentation
  • Analysis of a Good Presentation
Week 8: Group Discussions and Meetings
  • Participating in a Meeting
  • Chairing a Meeting
  • Analysis of an ill conducted meeting
  • Analysis of a well conducted meeting

Books and references


Instructor bio

Prof. Anjali Gera Roy

IIT Kharagpur
Anjali Gera Roy is a Professor in the Department of Humanities and Social Sciences IIT Kharagpur where she has designed and taught courses in language, literature and communication for more than 25 years. She has conducted and taught in a number of executive development programs in IIM Bangalore and IIT Kharagpur and run several tailor-made programs for the industry. She has been a Visiting Faculty in IIM Bangalore and Guest Faculty in Communication in IIM Rohtak and IIM Kashipur.

In addition, she has lectured in several universities in Australia, Canada, Germany, Singapore and New Zealand. Her research interests span linguistic, literary, cultural and performing traditions of India, oral histories, folklore, postcolonial and diaspora theory. Her recent publications include Cinema of Enchantment: Perso-Arabic Genealogies of the Hindi Masala Film (Hyderabad: Orient Blackswan 2015), Imagining Punjab, Punjabi, Punjabiyat in the Transnational Era (New York: Routledge 2015), Bhangra Moves: From Ludhiana to London and Beyond (Aldershot: Ashgate 2010), The Magic of Bollywood: At Home and Abroad (Delhi: Sage 2012), (with Chua Beng Huat) The Travels of Bollywood Cinema: From Bombay to LA (Delhi: OUP 2012) and (with Nandi Bhatia) Partitioned Lives: Narratives of Home, Resettlement and Displacement (Delhi: Pearson Education 2008)

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 
26 March 2023 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.


Average assignment score = 25% of average of best 6 assignments out of the total 8 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Kharagpur .It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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