Week 1:Introduction to Decision Support Systems (DSS) – Different types of Managerial Decision Problems and the Role of a DSS in solving them. Management Information System versus DSS, Range of Capabilities of a DSS, Components of a DSS, Examples of DSS, Basics of DSS Design Cycle.
Week 2:Models in Decision Support Systems – What is a Model? Classification of Models, Purpose of Modeling in DSS, Solution Techniques: Optimization, Heuristics, and Simulation, Traditional approach to modeling and its weaknesses, Desirable features for Models in DSS, Models and Managers: The Concept of a Decision Calculus’.
Week 3:Decision Support System for Evaluation of Investment Proposals
Decision Support System for Materials Managers
Week 5:Decision Support System for Forecasting Demand for Independent Items – single and multi-period forecasting, forecasting for products with intermittent demand
Week 6:Decision Support System for Determination of Product Mix – product choice and bundling decisions, product mix decisions
Week 7:Decision Support System for Production Distribution Problem for a Multi-Product and a Multi-Unit Organization
Decision Support System for Vehicle Scheduling
Week 9:Decision Support System for Customer Centric Value Driven Decisions – designing the service system
Week 10:Decision Support System for Human Resources Function
Week 11:Decision Support System for Distribution Network Design in a Supply Network
Week 12:Decision Support System for Pricing Decisions
Thanks to the support from MathWorks, enrolled students have access to MATLAB for the duration of the course.