Quality Control and Improvement with MINITAB

By Prof. Indrajit Mukherjee   |   IIT Bombay
Learners enrolled: 1051
This course will emphasize on application of different theories, tools, and techniques for Quality Control and Improvement. Most of the topics will be discussed with relevant problems and solutions in MINITAB 19 software interface. The course will emphasize two broad areas (e.g., Quality of Design and Quality of Conformance). In Quality of Design, relevant topics, such as VOC, Kano model, QFD, and FMEA, will be discussed with examples. Subsequently, the Quality of Conformance topics, such as quality control (e.g., statistical process control) and various topics related to process capability analysis, are discussed. With an objective to discuss topics related to the design of experiments, few important statistical techniques, such as hypothesis testing, ANOVA, regression analysis, and MSA are covered in this course. Finally, various Design of Experiment (DOE) techniques for factor screening and quality improvement are elaborated with examples. These techniques include factorial designs, fractional factorial design, multiple response optimization, and the Taguchi method.

INTENDED AUDIENCE : Operations Management, Mechanical Engineering, Production Engineering, Metallurgical Engineering, Industrial Engineering, Chemical Engineering, Chemistry, Pharmaceutical Sciences

PREREQUISITES : Basic Course on Statistics and Quality Management (Web or Video)

INDUSTRIES SUPPORT : Tata Motors Limited; Mahindra & Mahindra Limited; Maruti Suzuki Limited; Tata Steel Limited; Sundaram Clayton Limited; Ceat Limited; Glenmark Pharmaceuticals Limited; GE Global Research; General Motors Limited; Ford Motors Limited, Cummins Limited
Course Status : Completed
Course Type : Elective
Duration : 8 weeks
Category :
  • Management Studies
  • Operations
Credit Points : 2
Level : Postgraduate
Start Date : 21 Feb 2022
End Date : 15 Apr 2022
Enrollment Ends : 21 Feb 2022
Exam Date : 24 Apr 2022 IST

Note: This exam date is subjected to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1: Introduction to Quality, Voice of the Customer, Kano Model, Quality Function Deployment, and Data Visualization with MINITAB
Week 2: Pareto Chart, Cause and Effect Diagram, Failure Mode and Effect Analysis, and Statistical Process Control using MINITAB
Week 3: Attribute Control Charts, Process Capability Index, Process Performance, and Sigma Level using MINITAB
Week 4: Basic Statistics, Hypothesis Testing, and ANOVA Analysis using MINITAB
Week 5: One-way ANOVA , Linear Regression, and Multiple Regression using MINITAB
Week 6: Multiple Regression (Continued), Basics on Design of Experiment, and Two-way ANOVA using MINITAB
Week 7: Measurement System Analysis, and Factorial Design of Experiments using MINITAB
Week 8: Blocking in Factorial Design, Response Surface Methodology, Multiple response Optimization, Fractional Factorial Design, and Taguchi Method using MINITAB

Books and references

• Mitra, A., Fundamentals of Quality Control and Improvement, Wiley Publication,3rd Edition, 2013.
• Besterfield, D. H. et al., Total Quality Management, 5th Edition, Pearson Education, 2019.
• Montgomery D. C., and G C Runger, Applied Statistics and Probability for Engineers, International 6th Edition, John Wiley & Sons, 2016.
• Keller , G. Statistics for Management and Economics, 2015, Cengage Learning, India
• Montgomery, D. C, Peck, E. A, Vining, G. Introduction to Linear Regression Analysis, 4th Edition, Wiley Publication, 2007.
• Montgomery, D. C. Design and Analysis of Experiment (DAE), 8th Edition, Wiley Publication, 2014
• Ross, P.J. Taguchi Techniques for Quality Engineering (TQE), 2nd Edition, Wiley Publication, 1996,
DOE Simplified: Practical Tool for Effective Experimentation, 2nd Edition, Productivity Press, NY, 2007

Instructor bio

Prof. Indrajit Mukherjee

IIT Bombay
Dr. Mukherjee is currently working as Professor in the Shailesh J. Mehta School of Management, IIT Bombay. Before joining IIT Bombay, he was Lecturer in the School of Management Science, Bengal Engineering and Science University (BESU), West Bengal (India), and in Mechanical Engineering Group, Birla Institute of Technology and Science (BITS), Pilani, Rajasthan (India). He also worked for Tatamotors Limited, as Senior Engineer, in the Central Quality Division, Pune Plant. Dr. Mukherjee did his Ph.D. from the Department of Industrial Engineering and Management, Indian Institute of Technology Kharagpur, West Bengal (India), and Master’s Degree in Quality, Reliability and Operations Research from Indian Statistical Institute, Kolkata, West Bengal (India). His Bachelor’s degree is in Mechanical Engineering from Jalpaiguri Government Engineering College (JGEC), West Bengal (India). Dr. Mukherjee currently works on varied research problems in the domain of Operations Management (e.g. Multiple Response Process Optimization, Sourcing in Supply Chain, and Quality Management).

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 24 April 2022 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.


Average assignment score = 25% of average of best 6 assignments out of the total 8 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Bombay.It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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