Production and Operation Management

By Prof. Rajat Agrawal   |   IIT Roorkee
Learners enrolled: 2451
Production and operations Management will introduce students to the many operations topics and issues faced by leading organizations, both in service and in manufacturing. The goal of this course is to help students gain an understanding of what operations management involves, how it relates to other functional areas in an organization, the types of problems that are faced by operations managers, and common decision-making approaches. 

  2. Science
INDUSTRY SUPPORT : BHEL, THDC, Hero Motocorp, UJVNL, Maruti, etc. 
Course Status : Completed
Course Type : Core
Duration : 12 weeks
Category :
  • Management Studies
Credit Points : 3
Level : Postgraduate
Start Date : 24 Jan 2022
End Date : 15 Apr 2022
Enrollment Ends : 07 Feb 2022
Exam Date : 23 Apr 2022 IST

Note: This exam date is subjected to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1 : L1 - Introduction to Operations Management;
L2 - Operations Strategy in a global economy ;
L3 - Opera n tions Management and Productivity,
L4 - Types and Characteristics of Manufacturing and Service Systems
L5 - Product Desig

Week 2 : L1 - Introduction to Forecasting
L2 - Introduction to Time-series forecasts
L3 - Extrapolative methods I
L4 - Extrapolative methods I I
L5- Forecasting Error

Week 3 : L1 - Causal Methods of forecasting
L2 - Qualitative Methods of Forecasting
L3 - Introduction to Inventory Management
L4 - Various costs involved in inventory management
L5 - EOQ Models of Inventory Management

Week 4 : L1 - Various variations of EOQ
L2 - Inventory Models with Uncertain Demand -I
L3 - Inventory Models with Uncertain Demand -II
L4 - Miscellaneous Systems and Issues
L5 - Inventory Control and Supply Chain Management

Week 5 : L1 - Aggregate Sales and Operations Planning
L2 - Aggregate planning Techniques
L3 - Material requirement Planning
L4 - Improvements in the MRP system
L5 - Lot Sizing in MRP Systems

Week 6 : L1 - Nature of Quality
L2 - Evolution of Quality Management
L3 - Modern Quality Management
L4 - Total Quality Management
L5 - Statistical Concepts in Quality Control

Week 7 : L1 - Acceptance Sampling
L2 - 7 QC Tools
L3 - Introduction to Six Sigma
L4 - Quality Function Deployment
L5 - Quality issues in Services

Week 8 : L1- Facility Capacity
L2- Facility Location
L3- Facility Layout I
L4- Line Balancing
L5- Cellular Layout

Week 9 : L1 - Service Facility Layout
L2 - JIT Manufacturing
L3 - Lean Manufacturing
L4 - Kanban Production System
L5 - Case Discussions on JIT and Lean Philosophy

Week 10 : L1 - Maintenance Management
L2 - Total Productive Maintenance
L3 - Introduction to Project Management
L4 - PERT and CPM
L5 - Project Risk Management

Week 11 : L1 - Process Analysis
L2 - Job Design and work Measurement
L3 - Manufacturing Process selection and Design
L4 - Service Process Selection and Design
L5 - Business process Reengineering

Week 12 : L1 - Supply Chain Strategy
L2 - Measuring Supply Chain performance
L3 - Case discussion of Supply Chain Management
L4 - Contemporary Issues in Operations management
L5 - Framework for Operations Strategy Formulation

Books and references

1. Operations Management by William J. Stevenson
2. Modern Production/ Operations Management by E S Buffa and Rakesh K Sarin 
3. Operations Management For Competitive Advantage by Richard B Chase, F Robert Jacobs
4. Operations Management by Norman Gaither and Greg Frazier

Instructor bio

Prof. Rajat Agrawal

IIT Roorkee
Dr. Rajat Agrawal is a Professor at Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee. He is Associate Dean for Innovation and Incubation, IPR Chair Professor of DPIIT, Govt of India at IIT Roorkee.

He is a Joint faculty member at Center of Excellence for Disaster Mitigation and Management and Associate faculty member at Center of Excellence for Transportation Management, IIT Roorkee. He initiated the process of establishing the Design Innovation Centre at IIT Roorkee and presently Co-PI and Co-coordinator of the Centre. Dr. Rajat was a visiting fellow to Copenhagen Business School, Copenhagen, Denmark. He was awarded ICCR Chair at Indonesia in year 2016-17. His area of interest is Production and Operations Management including Supply Chain Management, Manufacturing Strategy and World Class Manufacturing.

He has guided 19 Ph D thesis in these areas and currently 12 students are working under his guidance. He has completed 12 research/consultancy projects of National and
International importance. Three projects worth over Rs2.5 Cr are in progress.

He has more than 120 research papers in refereed journals and more than 25 research papers in refereed conference proceedings. He has authored one book published by Bloomsbury and book chapters in 8 books. He organized First PANIIT International Management Conference in year 2018.

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 23 April 2022 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.


Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Roorkee.It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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