Performance And Reward Management

By Prof. Susmita Mukhopadhyay   |   IIT Kharagpur
Learners enrolled: 1894
In the present highly competitive environment, what organizations strive to uncover is, what is it that can take them ahead of their competitors? Or in other words, what can be their competitive advantage? The answer lies in what we have been considering for ages as human resources but indeed is the key organization resource; we refer to as, “human capital” today.  Any organization that succeeds in retaining motivated employees can pull off successfully in turbulent times by maintaining a sustainable competitive advantage through its motivated and talented human capital.  But the question is; how to retain and make sure that an organization moves hand in hand with its human capital. Performance and Reward management is the key which offers a basis to an organization to turn and transform its human capital as its strategic business advantage. Performance management and reward management offers tool to an organization to not just retain its skilled workforce but to keep them motivated to perform to their best of ability. Many organizations have reported managing performances and designing an effective reward system as their key concern owing to diversified backgrounds and needs of the employees. The present course will offer a sound basis to the individuals who later will join as HR managers or practioners or HR learners in developing an understanding towards performance and management of human resources which indeed will always be relevant for an organization. The course contents have been designed specifically to not just build a base but to foster a holistic understanding towards the concepts.

The course will help the students to learn various facets of performance and reward management ranging from its meaning and strategic importance to its implementation and implications for an organization.

INTENDED AUDIENCE: Any interested student

PREREQUISITES: Basic understanding of business management

INDUSTRY SUPPORT: Performance and Reward management are two important pillar of people management in organization. So this course will have strong industry support.
Course Status : Completed
Course Type : Core
Duration : 12 weeks
Category :
  • Management Studies
Credit Points : 3
Level : Postgraduate
Start Date : 25 Jul 2022
End Date : 14 Oct 2022
Enrollment Ends : 08 Aug 2022
Exam Date : 30 Oct 2022 IST

Note: This exam date is subjected to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1: Understanding meaning of Performance management and reward systems management with an performance management process
Week 2: Developing an understanding as to why performance management and reward management are of strategic importance and their role in strategic planning
Week 3: Implementation of a performance management system; defining performance and choosing a measurement approach and understanding meaning of results
Week 4: Implementing a performance management system in your organization
Week 5: Role of performance management in employee development, addressing performance management skills and team reward Management
Week 6: Overview, reward system, understanding total, strategic and international reward        
Week 7: Understanding linkage between performance management and reward, an overview of various types of reward; financial reward, non-financial reward; contingent pay scheme                     bonus scheme; team pay; rewarding for business performance;recognition scheme 
Week 8: Valuing and grading jobs, understanding pay levels, job evaluation schemes, equal pay, market rate analysis, designing of grade and pay structure 
Week 9 :Rewarding special groups, rewarding directors and senior executives, sales and customer service staff, knowledge workers,manual workers
Week 10: Understanding relevance of employee benefits and pension schemes,  employee benefits, flexible benefits, pension scheme 
Week 11: Developing and managing reward  systems, evaluating reward management, responsibility for reward
Week 12: Understanding the implications for Performance and Reward Management in the present organizational dynamics with case studies

Books and references

  1. Managing Employee Performance and Reward: Concepts, Practices, Strategies by John Shields. Cambridge University Press.
  2. Performance and Reward management by Florence Stone.

Instructor bio

Prof. Susmita Mukhopadhyay

IIT Kharagpur
SusmitaMukhopadhayay, Associate Professor, VGSOM (Ph.D.,Calcutta University, Fellow ISI,  Kolkata)
Susmita Mukhopadhyay's areas of specialization include Human Resource Management and Industrial Psychology, Business Values and Ethics, and Organizational Behaviour. A gold medalist in M.Sc., she is the recipient of the Young Scientist Award and Search of Excellence Award. She was selected for the Microfinance Researchers Alliance Fellow Program Centre for microfinance, Institute of Financial Management and Research, Chennai, in 2009.

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 30 October 2022 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.


Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Kharagpur. It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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