Managing change in organizations

By Prof. KBL Srivastava | IIT Kharagpur

Learners enrolled: 1191

The course aims to equip students to develop themselves into a critically reflective and capable scholar, practitioner, or a manager who can facilitate the change process in their organizations and can act as change leaders. The major objective of the course is to help students to understand why organizations need to change, how to scan the environment and find out the need for change, what are the various types of change taking place in organizations, and one can diagnose the kind of change organizations require? The course will offer students tools and framework for the diagnosis for organizational change which would enable them to understand the change process in order to better implement the change. The course will also discuss various approaches to change management, issues faced by change managers like barriers to change and how to overcome resistance to change, how to communicate change for better participation of people in the change process, and how to ensure that change is sustainable. Finally, we would relate change management with innovation and learning organization to show that how effective change management can help organizations to be more innovative, sustainable in the long run and compete in an ever changing environment

INTENDED AUDIENCE : MBA/PGDM/MBA(HR)MHRM

PREREQUISITES :NIL

INDUSTRY SUPPORT : IT Companies/ R & D Companies/ Pharma Companies/ Manufacturing and Services sector

Summary

Course Status :	Completed
Course Type :	Elective
Duration :	8 weeks
Category :	Management Studies
Credit Points :	2
Level :	Undergraduate/Postgraduate
Start Date :	18 Jan 2021
End Date :	12 Mar 2021
Enrollment Ends :	01 Feb 2021
Exam Date :	21 Mar 2021 IST

Note: This exam date is subjected to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1  : Nature of Organizational Change, Perspectives of Organizational Change, image of change managers Type of
change: Incremental vs. transformation
Week 2  : Identifying the need for change: external and internal pressure for change; Scope of change: culture, strategy,
technology, people management system, structure
Week 3  : Diagnosing organizational change: models and frameworks for change; managing resistance to change
Week 4  : Implementing change: Organizational development approaches to change; contingency and process based approaches
Week 5  : Linking vision and mission with change; leading change, politics of change, factors affecting change
Week 6  : Communicating change, strategies for change communication, sustaining change; Evaluating change, the role of change agents
Week 7  : Organizational change and innovation, Linking change management with organizational learning and learning organizations
Week 8  : Case examples and successful change management efforts in Indian organizations, Turnaround strategies,
strategic convergence and learning from change , organizational effectiveness and change

Books and references

Ian Palmer; Richard Dunford; David Buchanan (2009) Managing Organizational Change: A Multiple Perspectives Approach: McGraw-Hill: New York2. John Hays (2002). Theory and Practice of Change Management. Palgrave Mcmilan:UK.3. Mills, J H; Dye, K; & Mills, AJ (2009). Understanding organizational change. Routledge: New York.

Instructor bio

Prof. KBL Srivastava

IIT Kharagpur

Dr Kailash B L Srivastava is Professor, Department of Humanities and Social Sciences and Joint Professor in Vinod Gupta School Management, and specializes in the area of Human Resource Management and Development and Organizational Behaviour at Indian Institute of Technology, Kharagpur. He holds a first class Master’s degree in Psychology from Gorakhpur University and Ph.D. from Indian Institute of Technology, Kanpur, and has around 28 years of teaching, research, and training experience. He has taught earlier at BITS Pilani, and T A Pai Management Institute, Manipal, and also served as visiting faculty in XLRI, Jamshedpur (2002), and Asian Institute of Technology, Bangkok (2005), and UNU Tokyo (2013). He has published over 48 papers in national and international journals and contributed 26 chapters in edited books. He has attended many national and international conferences, including IIRA in Berlin, ICP 2008 at Berlin, and Personality at work in Lunenburg, Germany ICP 2012 at Cape Town, SA and Yokohama in 2016. He has carried out a number of sponsored research and consultancy projects. He has supervised 17 Ph D theses in the area of Human Resource Development, Knowledge management, HR Issues in Mergers / Acquisitions, Emotional Intelligence, and Learning Organization. He is also a member of the editorial board of many national and international journals. He has conducted many management development programmes in areas of behavioural/ soft skills and human resource management and development, KM and innovation in learning organization, performance management, and research methodology. He is a board member of the Academy of International business (India chapter), and President of the National Academy of Psychology, India for 2016-17. His current consulting and research expertise are in the area of Strategic Human Resource Management, OD and change management, Organizational Culture, Leadership, Emotional Intelligence, and Knowledge Management, Psychology of well-being, and corporate affairs.

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 21 March 2021 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of average of best 6 assignments out of the total 8 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Kharagpur .It will be e-verifiable at nptel.ac.in/noc.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- NPTEL team

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