Production and Operation Management

By Prof. Rajat Agrawal   |   IIT Roorkee
Production and operations Management will introduce students to the many operations topics and issues faced by leading organizations, both in service and in manufacturing. The goal of this course is to help students gain an understanding of what operations management involves, how it relates to other functional areas in an organization, the types of problems that are faced by operations managers, and common decision-making approaches. 

  2. Science
INDUSTRY SUPPORT : BHEL, THDC, Hero Motocorp, UJVNL, Maruti, etc. 

Learners enrolled: 1996


Course Status : Completed
Course Type : Core
Duration : 12 weeks
Start Date : 27 Jan 2020
End Date : 17 Apr 2020
Exam Date : 25 Apr 2020
Enrollment Ends : 03 Feb 2020
Category :
  • Management Studies
  • Level : Postgraduate
    This is an AICTE approved FDP course


    Week 1 : L1 - Introduction to Operations Management;
    L2 - Operations Strategy in a global economy ;
    L3 - Opera n tions Management and Productivity,
    L4 - Types and Characteristics of Manufacturing and Service Systems
    L5 - Product Desig

    Week 2 : L1 - Introduction to Forecasting
    L2 - Introduction to Time-series forecasts
    L3 - Extrapolative methods I
    L4 - Extrapolative methods I I
    L5- Forecasting Error

    Week 3 : L1 - Causal Methods of forecasting
    L2 - Qualitative Methods of Forecasting
    L3 - Introduction to Inventory Management
    L4 - Various costs involved in inventory management
    L5 - EOQ Models of Inventory Management

    Week 4 : L1 - Various variations of EOQ
    L2 - Inventory Models with Uncertain Demand -I
    L3 - Inventory Models with Uncertain Demand -II
    L4 - Miscellaneous Systems and Issues
    L5 - Inventory Control and Supply Chain Management

    Week 5 : L1 - Aggregate Sales and Operations Planning
    L2 - Aggregate planning Techniques
    L3 - Material requirement Planning
    L4 - Improvements in the MRP system
    L5 - Lot Sizing in MRP Systems

    Week 6 : L1 - Nature of Quality
    L2 - Evolution of Quality Management
    L3 - Modern Quality Management
    L4 - Total Quality Management
    L5 - Statistical Concepts in Quality Control

    Week 7 : L1 - Acceptance Sampling
    L2 - 7 QC Tools
    L3 - Introduction to Six Sigma
    L4 - Quality Function Deployment
    L5 - Quality issues in Services

    Week 8 : L1- Facility Capacity
    L2- Facility Location
    L3- Facility Layout I
    L4- Line Balancing
    L5- Cellular Layout

    Week 9 : L1 - Service Facility Layout
    L2 - JIT Manufacturing
    L3 - Lean Manufacturing
    L4 - Kanban Production System
    L5 - Case Discussions on JIT and Lean Philosophy

    Week 10 : L1 - Maintenance Management
    L2 - Total Productive Maintenance
    L3 - Introduction to Project Management
    L4 - PERT and CPM
    L5 - Project Risk Management

    Week 11 : L1 - Process Analysis
    L2 - Job Design and work Measurement
    L3 - Manufacturing Process selection and Design
    L4 - Service Process Selection and Design
    L5 - Business process Reengineering

    Week 12 : L1 - Supply Chain Strategy
    L2 - Measuring Supply Chain performance
    L3 - Case discussion of Supply Chain Management
    L4 - Contemporary Issues in Operations management
    L5 - Framework for Operations Strategy Formulation


    1. Operations Management by William J. Stevenson
    2. Modern Production/ Operations Management by E S Buffa and Rakesh K Sarin 
    3. Operations Management For Competitive Advantage by Richard B Chase, F Robert Jacobs
    4. Operations Management by Norman Gaither and Greg Frazier


    Prof. Rajat Agrawal

    IIT Roorkee
    Prof . Rajat Agrawal is a member of faculty (Associate Professor) at Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee. He is also associate faculty member at Center of Excellence for Disaster Mitigation and Management and Center of Excellence for Transportation Management, IIT Roorkee. He administers various initiatives of IIT Roorkee in the field of IPR, incubation and entrepreneurship in different capacities. He initiated incubation centre at IIT Roorkee. He is cocordinator of Design innovation centre at IIT Roorkee. He is also IPR Chair Coordinator at IIT Roorkee. Dr. Rajat is a visiting fellow to Copenhagen Business School, Copenhagen, Denmark. His area of interest is Production and Operations Management including Supply Chain Management, Manufacturing Strategy and World Class Manufacturing. He has guided thirteen Ph D thesis in these areas and published papers in journals of Emerald, Sage, Springer, Taylor and Francis, Elsevier, and Inderscience. Currently, ten students are working under him for Ph D thesis. He has more than 90 research papers in refereed journals and more than 25 research papers in refereed conference proceedings. He has developed more than 20 case studies on various aspects of supply chain management, organisational development, natural resource management, social entrepreneurship, and value co-creation. He has developed more than 15 programmes for All India Radio on various subjects of rural development and technical, management education. He has completed 10 research and consultancy projects. He was also involved in some of the international projects funded by Danish Innovation Council and European Union. He has more than 200 hours of corporate training experience with organisations like BHEL, THDC India Ltd., Power Finance Corporation Ltd., Syndicate Bank, Everest Industries, and Rockman Industries etc.


    • The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
    • The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
    Date and Time of Exams: 25th April 2020, Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
    • Registration url: Announcements will be made when the registration form is open for registrations.
    • The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
    • Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.

    • Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
    • Exam score = 75% of the proctored certification exam score out of 100
    • Final score = Average assignment score + Exam score

    • If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.
    • Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Roorkee. It will be e-verifiable at nptel.ac.in/noc.
    • Only the e-certificate will be made available. Hard copies will not be dispatched.