Courses » Operations Management

Operations Management


The current competitive business environment is forcing the organizations to adopt the latest tools, techniques and strategies for managing their resources in the most effective and efficient manner. The topics of the course deals with the management of resources and activities that lead to production of goods of right quality, in right quantity, at right time and place in the most cost-effective manner. The course focuses on the basic concepts, issues, and techniques adopted worldwide for efficient and effective operations. The topics include operations strategy, product design and development, forecasting, facility planning and layout, aggregate production planning, capacity planning, project management, production control, materials management, inventory and quality management, JIT and Kanban System.



UG/PG: UG and PG

PREREQUISITES: No-prerequisite, any student enrolled for a UG/PG degree in any discipline of Mechanical Engineering, Production Engineering, BBA, BBM, MBA.

INDUSTRY SUPPORT: All industries that efficiently produce and deliver goods and services to the customers.

1556 students have enrolled already!!


Dr. Inderdeep Singh is currently working as Associate Professor in Department of Mechanical and Industrial Engineering at Indian Institute of Technology Roorkee. He has taught among others, the industrial engineering courses such as Production Planning and Control, Product Design and Development, Work System Design, Industrial Management and Quality Management. He has been actively involved in the National Mission Project on Education Through ICT (NME-ICT) of Government of India. He has completed three video and one web course under the National Programme on Technology Enhanced Learning (NPTEL). He has developed suitable pedagogical methods for two under-graduate courses of Mechanical Engineering.

Introduction to Course, Operations Management: Objectives, Operations Management: Functions and Scope, Types of Production Systems, Operations Strategy. 
Week 2:
Product Life – Cycle, Value Engineering Concepts, Design for X (DFX), Ergonomics in Product Design, Rapid  Prototyping: Concept, Advantages. 
Week 3: 
Sales Forecasting, Forecasting System, Qualitative Methods of Forecasting, Quantitative Methods - I, Quantitative Methods – I.

Week 4: 
Facility Planning, Factors Affecting Plant Location, Plant Location: Case Study on Uttarakhand, Location Evaluation Methods-I, Location Evaluation Methods-II.

Week 5: 
Facility Layout and Planning-I, Facility Layout and Planning-II, Factors Influencing Plant Layout, Material Flow Patterns, Tools and Techniques used for Plant Layout Planning.

Week 6: 
Production Planning and Control, Process Planning, Aggregate Production Planning, Capacity Planning: Introduction, Capacity Planning: Examples.

Week 7: 
Project Scheduling, Network Diagrams, Critical Path Method (CPM), Critical Path Method: Problems, Critical Path Method: Problems.

Week 8: 
Program Evaluation and Review Technique (PERT), PERT Problems, PERT Problems, Time Cost Trade Off (Crashing), Project Network: Crashing Problems.

Week 9: 
Production Control, Sequencing, Sequencing Problems-I, Sequencing Problems-II, Master Production Scheduling (MPS).

Week 10: 
Concept of Quality, Total Quality Management (TQM), Total Productive Maintenance (TPM), Statistical Quality Control (SQC), Six Sigma.

Week 11: 
Materials Management, Inventory Control, Economic Order Quantity (EOQ) Models, Economic Order Quantity (EOQ): Problems, Production Quantity Model.

Week 12: 
Just in Time (JIT), Kanban System, Materials Requirement Planning (MRP)-I, Materials Requirement Planning (MRP)-II, Enterprise Resource Planning (ERP).


1.Operation Management: K. N. Dervitsiotis, McGraw-Hill International Company. 
2.Operations Management: R.S. Russell, and B.W. Taylor, Pearson Education 
3.Industrial Engineering and Production Management: M. Telsang, S. Chand & Company Ltd.
  • The exam is optional for a fee.
  • Date and Time of Exams: April 28 (Saturday) and April 29 (Sunday) : Morning session 9am to 12 noon;
  • Exam for this course will be available in one session on both 28 and 29 April.
  • Registration url: Announcements will be made when the registration form is open for registrations.
  • The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published.


  • Final score will be calculated as : 25% assignment score + 75% final exam score
  • 25% assignment score is calculated as 25% of average of  Best 8 out of 12 assignments. 
  • E-Certificate will be given to those who register and write the exam and score greater than or equal to 40% final score. Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of NPTEL and IIT Roorkee. It will be e-verifiable at nptel.ac.in/noc.