Courses » Speaking Effectively

Speaking Effectively

About the course

This course aims to introduce learners to the dynamics of effective spoken communication by establishing speaking as an autonomous medium with a distinctive vocabulary, syntax, structure, style and register. It will enable learners to participate in one to one interactions, in small groups and before a group. Learners are expected to master the fundamentals of speaking such as vocabulary, body language, pronunciation and basic conversation skills before they move on to more advanced activities such as appearing in interviews, making formal presentations and participating in meetings.



An intermediate course in English Language

Course instructor

Anjali Gera Roy is a Professor in the Department of Humanities and Social Sciences IIT Kharagpur where she has designed and taught courses in language, literature and communication for more than 25 years. She has conducted and taught in a number of executive development programs in IIM Bangalore and IIT Kharagpur and run several tailor-made programs for the industry. She has been a Visiting Faculty in IIM Bangalore and Guest Faculty in Communication in IIM Rohtak and IIM Kashipur.

In addition, she has lectured in several universities in Australia, Canada, Germany, Singapore and New Zealand. Her research interests span linguistic, literary, cultural and performing traditions of India, oral histories, folklore, postcolonial and diaspora theory. Her recent publications include Cinema of Enchantment: Perso-Arabic Genealogies of the Hindi Masala Film (Hyderabad: Orient Blackswan 2015), Imagining Punjab, Punjabi, Punjabiyat in the Transnational Era (New York: Routledge 2015), Bhangra Moves: From Ludhiana to London and Beyond (Aldershot: Ashgate 2010), The Magic of Bollywood: At Home and Abroad (Delhi: Sage 2012), (with Chua Beng Huat) The Travels of Bollywood Cinema: From Bombay to LA (Delhi: OUP 2012) and (with Nandi Bhatia) Partitioned Lives: Narratives of Home, Resettlement and Displacement (Delhi: Pearson Education 2008)



Course layout


Week 1: Introduction

·         The Art of Speaking

·         Encoding Meaning Using Verbal and Nonverbal Symbols

·         Cross Cultural Communication

Verbal Communication

·         Encoding Meaning Using Verbal Symbols

How Words Work and How to Use Words


Week 2: Nonverbal Communication

·         Encoding Meaning Using Nonverbal Symbols

·         How to Improve Body Language

·         Eye Communication, Facial Expression, Dress and Appearance

·         Posture and Movement, Gesture, Paralanguage

Role Plays and Activities


Week 3: Phonetics

·         Standard Language and Queen’s English

·         Phonemes of English: Vowels

·         Phonemes of English: Diphthongs and Consonants

·         Stress and Rhythm

·         Intonation


Week 4: Voice and Delivery

·         Voice and Personality

·         How to Improve Voice

·         How to Improve Delivery

·         Pace,Pause,Pitch

·         Volume, Modulation, Resonance


Week 5: Basic Conversational Skills

·         Greetings and making introductions

·         Asking for information and giving instructions

·         Making requests

·         Agreeing and disagreeing

Making recommendations


Week 6: Appearing in Interviews and taking Interviews

·         Interviewing Skills

·         Appearing in an Interview

·         Conducting an Interview

·         Analysis of a bad interview

Analysis of a good interview


Week 7: Making and Assessing Presentations

·         How to Make Successful Presentations

·         How to Make Successful Presentations

·         Analysis of a Bad Presentation

·         Analysis of a Good Presentation


Week 8: Group Discussions and Meetings

·         Participating in a Meeting

·         Chairing a Meeting

·         Analysis of an ill conducted meeting

·         Analysis of a well conducted meeting


Certification exam:

• The exam is optional for a fee. Exams will be on 23 April 2017.

• Time: Shift 1: 9am-12 noons; Shift 2: 2pm-5pm

• Any one shift can be chosen to write the exam for a course.

• Registration url: Announcements will be made when the registration form is open for  registrations.

• The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published.


• Final score will be calculated as : 25% assignment score + 75% final exam score.

• 25% assignment score is calculated as 25% of average of 08 weeks course: Best 6 out of 08 assignments.

• E-Certificate will be given to those who register and write the exam and score greater than or equal to 40% final score. Certificate will have your name, photograph and the score in the final exam with the breakup. It will have the logos of NPTEL and IIT KHARAGPUR. It will be e-verifiable at nptel.ac.in/noc